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AboutUs
OurProducts
FAQ
- What types of payments do you accept?
- How much is shipping when I order online?
- Who is responsible for Duties and Taxes fees on International shipments?
- Do you have NFL or Nascar hats?
- Can you do individual custom orders?
- Are your products available internationally?
- Where else can I buy your products?
- Can you ship overnight?
- How long will it take to get my order?
- Do you have other colors or items that are not shown on website?
- Do I have to order online or can I call my order in to Headsweats?
- What if I am not happy with what I ordered and want to return or exchange something?
- Do any famous athletes wear and use Headsweats?
- Where are you located?
- What's the big deal about Headsweats?
- What types of files and version of our logo do I need to send for a custom hat?
- How long does it take to get custom hats?
- Do you have women's sizing? Any difference between men's and women's hats?
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What types of payments do you accept?
We accept MasterCard, Visa, American Express, and Discover. -
How much is shipping when I order online?
Shipping varies based on the number of items you are ordering and which shipping method you select. A quote for your available shipping methods will be available at checkout. -
Who is responsible for Duties and Taxes fees on International shipments?
The customer is responsible for paying any Duties and Taxes charged by either FedEx or UPS on International shipments. -
Do you have NFL or Nascar hats?
No, that'd be great, sure, but because of licensing issues, we don't. Everything we currently have in stock is listed on the website. -
Can you do individual custom orders?
Sorry, no. Minimum orders for custom, embroidered Headsweats caps are 36. To learn more and see plenty of examples, visit our Custom Samples Gallery. -
Are your products available internationally?
Yes. Please click here for our list of international distributors. Or, order your hats online at our store here at headsweats.com. -
Where else can I buy your products?
You can buy Headsweats brand products in retailers all over the country or online at any of the big-name outdoor adventure type catalogs. -
Can you ship overnight?
Yes, of course -- you can choose that option when you checkout. All Overnight orders must be received by 2PM EST. Overnight orders placed after 2PM EST will be processed the following business day (e.g. Mon-Fri). Sorry, no weekend delivery available. -
How long will it take to get my order?
An estimate for shipping time will be provided when you go through the checkout process. -
Do you have other colors or items that are not shown on website?
lkjNope, everything we have available is on the site; nothing hiding in the warehouse. -
Do I have to order online or can I call my order in to Headsweats?
Either. We're happy to take your order by phone, if you'd like. Give us a call, toll-free, Monday to Friday, 9:00 AM to 5:00 PM EST at 877-437-9328. -
What if I am not happy with what I ordered and want to return or exchange something?
Simply send the products to the address listed on your invoice and include a copy of your invoice with instructions on what you would like us to do. We will take care of the rest. -
Do any famous athletes wear and use Headsweats?
Yes, tons. Look closely at the next edition of Triathlete Magazine. -
Where are you located?
Our offices are just outside of downtown Cincinnati - but there are retailers all over the country who carry Headsweats products; check your local running store or order online from our store. -
What's the big deal about Headsweats?
Good question, hop over here to read the entire history of Headsweats. -
What types of files and version of our logo do I need to send for a custom hat?
Please provide your logo in a vectored format. -
How long does it take to get custom hats?
Custom embroidered hats from the factory take about 60 to 90 business days; heat-transfered hats can be ready in 21 to 30 days. Rush shipping is available for an extra fee. Please visit our Custom Hat Information Request Page to learn more about ordering. -
Do you have women's sizing? Any difference between men's and women's hats?
For the most part, race hats are 58cm; the pastel blue and pink hats are sized a bit smaller, 56cm.
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